Buying Deplo from hosting providers
Fix the common problems after buying a server with Deplo from a hosting partner: the email, the sign-in, the panel address and the bill.
You picked a plan on deplo.build/get-started and paid on the hosting provider's checkout. The hosting provider installs Deplo on your server and sends you its login. Most problems below fix themselves within a few minutes, or with one check in the hosting provider's panel.
Who does what
| What | Who handles it |
|---|---|
| Payment, invoices, renewals, refunds | The hosting provider |
| The server: power, reinstall, resources, firewall | The hosting provider |
| The email with your Deplo login | The hosting provider |
| Deplo, once you are signed in | These docs, then the issue tracker |
Email and sign-in
The panel
Deplo is not on the server
Checkout and billing
If you still need help
- The server, the email, the bill: the hosting provider's support. Tell them your order number and what you see.
- Deplo itself: the rest of Troubleshooting, then the issue tracker.
See also
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